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Evidence Guide: BSBXCM501 - Lead communication in the workplace

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBXCM501 - Lead communication in the workplace

What evidence can you provide to prove your understanding of each of the following citeria?

Establish communication protocols

  1. Analyse internal and external information needs relevant to workplace
  2. Develop or structure communication protocol(s) to meet organisational information needs and goals
  3. Identify ways to adapt communication protocols to suit various contexts
  4. Prepare materials to support and/or implement communication protocols
Analyse internal and external information needs relevant to workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop or structure communication protocol(s) to meet organisational information needs and goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify ways to adapt communication protocols to suit various contexts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare materials to support and/or implement communication protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate effective communication

  1. Direct others to communicate according to organisational requirementsand goals
  2. Explain complex information to positively influence others
  3. Motivate others to communicate respectfully, considering the needs of all, including those from diverse backgrounds
  4. Identify and address any communication challengesto remove barriers to understanding
Direct others to communicate according to organisational requirementsand goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain complex information to positively influence others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate others to communicate respectfully, considering the needs of all, including those from diverse backgrounds

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address any communication challengesto remove barriers to understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present and negotiate persuasively

  1. Identify and use a variety of communication styles relevant to varying audiences
  2. Present information in a succinct, clear and persuasive manner
  3. Evaluate differences in perspective and critically examine outcomes
  4. Negotiate towards a final outcome with a focus on key outcomes
  5. Confirm and implement outcomes of negotiation or communication using appropriate methods
Identify and use a variety of communication styles relevant to varying audiences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present information in a succinct, clear and persuasive manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate differences in perspective and critically examine outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate towards a final outcome with a focus on key outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm and implement outcomes of negotiation or communication using appropriate methods

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review communication practices

  1. Provide mentoring to others to assist them in achieving communication goals
  2. Obtain feedback from a variety of sources to manage the outcomes of communications and negotiations
  3. Identify and document areas for improvement in communication for team or organisational practices
  4. Implement plans to improve communication processes
Provide mentoring to others to assist them in achieving communication goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain feedback from a variety of sources to manage the outcomes of communications and negotiations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document areas for improvement in communication for team or organisational practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement plans to improve communication processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge